Shipping policy

 

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation message once your order has been processed.

Shipping Time

Estimated delivery times:

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

If your store offers Free Shipping, it will be clearly mentioned on the website or during promotional campaigns.

Order Tracking

Once your order has been shipped, you may receive tracking details (where available) so you can monitor the status of your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations. Please ensure that the correct shipping address and contact number are provided to avoid delivery issues.

Failed Delivery

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the parcel, additional shipping charges may apply for re-delivery.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos of the package and product so we can assist you promptly.

Contact Us

If you have any questions about shipping or your order status, please contact our customer support team through our Contact Us page or our official customer support email.